Job Description:

  • Responsible for key assigned accounts and related projects, as assigned
  • Proactively communicate with sales and customers to procure any needed job details including updating new information and scheduling changes.
  • Provide all customer service activities including order entry, job planning, order acknowledgement, job check-in, specification confirmation, job tracking, problem solving, and problem resolution
  • Provide “job change orders” as required including edit processes, additional make-readies, and runs to correct for changes during production
  • Communicate and receive approval from customer as needed regarding changes, etc. and coordinate press checks with customers
  • Recognize and implement changes needed to streamline workflow from customer service to production
  • Coordinate with sales team on assigned customers’ needs

Requirements

  • Minimum two years’ experience in digital or commercial printing or printing related job preferred.
  • Ability to multi-task
  • Strong customer service skills, including customer facing experience
  • Solid relevant technology skills
  • Critical thinking ability
  • Organized and detail oriented
  • Solid written and verbal communication skills

Job Type: Full-time

Pay: $40,000.00 – $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: One location

Interested? Apply now!

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